New online catalog debuts Tuesday, March 29

Saving your loan history is now an option in the online catalog

Loudoun County Public Library has a feature in its online catalog that will keep track of all the materials you’ve checked out. So if you’re a patron that can’t always recall the truckload of books you’ve devoured or sometimes struggles to remember which audiobooks and movies your children have already enjoyed, help has arrived. 

Simply log into the online catalog and go to your account page. Click on “Opt-in & Notifications” at the bottom of the column on the left. Once on the Opt-in & Notifications page, just check the “Save my loan history” box and review the Terms & Conditions. 

You can also manage your email notifications on the page. Enjoy!

How to use your catalog

When logging into the online catalog for the first time, current patrons must enter a personal identification number (PIN) in addition to their library card number (the number listed with the barcode). The "Log In" button is in the upper right corner of the catalog home page.

Your PIN is your birthdate in a MMDDYY format. For example, July 4, 1976 would be 070476.

 If the Library does not have your birthdate on file, your PIN has been set to 999999.

Enter your card number in the row below "Library Card Number or EZ Username."

Then enter your PIN in the second row under "PIN or EZ Password."

Once you've successfully logged in, you can manage your account by clicking on the "Account" button in the upper right-hand corner of your browser. 

You can change your PIN by clicking on the "Library PIN" button in the column on the left. Your PIN can be any combination of 4-6 numbers. 

You can also create an EZ Login by clicking on the "EZ Login" button on the left. Your username must be unique. Your password can be whatever you wish. 

After you've created an EZ Login, you can access your account with either your library card number and PIN or your EZ Login. 

Please take a moment to make sure your information is up-to-date by clicking on the "Contact Information" link.

If you have any problems logging in, please contact us through email or ask a librarian. Please DO NOT register for a new library card. You can also call your local branch if you need further assistance. 

If you are applying for your first Loudoun County Public Library card, click here

We hope you enjoy your new catalog!

NOTABLE CHANGES

  • Overdrive e-books will be integrated into the new catalog.
  • It’s easier to find new books, movies, and music.
  • Customers can create a password and PIN instead of using their library card number.
  • It’s mobile friendly and more visual.
  • The catalog will suggest an alternate spelling: "Did you mean?” 
  • An online children’s catalog, Scout, is easy for even pre-readers to use. 

BROWSER COMPATIBILITY

The catalog is optimized and will be maintained for the versions of the following web browsers: 

  • Internet Explorer: The latest two versions with a 12-month phase out period. For example, when Internet Explorer version 12 is released, IE10 will be supported for a period of one year. 
  • Firefox: The latest three versions.
  • Chrome: The latest three versions.
  • Safari: The latest two versions.

EMAIL NOTIFICATION FAQs 

What is email notification?
If you have an account with Loudoun County Public Library, you can receive notices sent to your email address to inform you of any holds waiting for pickup, when items are lost, when items are coming due, and when items are overdue.  You can also opt in to receiving emailed receipts when items are checked in or checked out.  If you’d prefer to not receive emails, you can update your account to receive notifications by phone instead.  

How do I change my notification information?
To update your email and phone number, login to your account at catalog.library.loudoun.gov and click the account link a top right corner, click the Account Summary tab, and select the Contact Information link.


How do I change my notification preferences?
Please contact staff at your local branch for assistance changing your notification preferences between phone and email.

How can I ensure I get my emails?
The email you receive for notifications will be sent from Loudoun County Public Library.  The subject line will be “This is a message from the Loudoun County Public Library.”  Please be sure that this user/address is listed as acceptable in any spam-blocking software that you or your email provider uses.
If an email notification bounces back to our system, it will automatically attempt to contact you via the phone number on your account.

How long will you hold items on the hold shelf?
The hold shelf period is seven (7) days from the time it changes to “Hold Shelf” status.

What should I do if I no longer need the item?
You can cancel holds by logging in to your account, clicking the "Account Activity" tab, and selecting the "Holds" link. You can select any holds in your queue to cancel.

PHONE NOTIFICATION FAQs 

What is the phone number?
703-771-LOAN (5626)

What services are available if I call the number?

  • Renew Library items
  • Hear a list of items checked out and their due dates
  • Hear a list of items on hold
  • Find out what fees you owe

When is it available?
7 days a week, 24 hours a day

When will it call me?
You will receive phone notifications if you have opted out of email notifications or if your email notifications bounced back from your mailbox.

What notifications will I receive via phone?
You will receive automated messages to inform you of any holds waiting for pickup, when items are lost, when items are coming due, and when items are overdue.

How do I change my notification information?
To update your email and phone number, login to your account at catalog.library.loudoun.gov and click the "Account" link a top right corner, click the Account Summary tab, and select the Contact Information link.

How do I change my notification preferences?
Please contact staff at your local branch for assistance changing your notification preferences between phone and email.